Terms & Conditions

1. Acceptance of Terms

Welcome to Nolié. These Terms & Conditions govern your access to and use of our website, online store, products, services, and related features.

By visiting our website, browsing our products, creating an account, or placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, you should not use our website or purchase from our online store.

2. Use of the Website

You agree to use the Nolié website only for lawful purposes and in a way that does not harm, interrupt, damage, or misuse the website or its services.

• You must not use the website for fraudulent or unlawful activity.
• You must not attempt to gain unauthorized access to the website, server, accounts, or systems.
• You must not copy, scrape, reproduce, or misuse website content without permission.
• You must not upload or transmit harmful code, malware, spam, or disruptive content.

3. Product Information

Nolié aims to present each product as accurately as possible, including descriptions, images, colors, materials, sizes, and prices.

However, product colors may appear slightly different depending on screen settings, lighting, photography, and device display. Minor differences in shade, texture, or appearance may occur.

• Product availability may change without prior notice.
• Measurements may vary slightly due to fabric type, cut, and production process.
• Images are used to represent the product style and may include styling items or accessories not included with the product.
• Nolié reserves the right to update product descriptions, images, pricing, and availability at any time.

4. Orders & Order Acceptance

When you place an order through our website, you are making an offer to purchase the selected product according to these Terms & Conditions.

After placing an order, you may receive an order confirmation by email, message, or through your account. This confirmation means that we have received your order request, but it does not guarantee final acceptance.

• Nolié may accept, reject, cancel, or limit an order for any reasonable reason.
• Orders may be cancelled if product availability, payment, pricing, delivery, or customer information cannot be confirmed.
• Customers are responsible for entering accurate contact, delivery, and order information.
• If an error occurs in price, stock, or product information, Nolié may cancel or amend the order after contacting the customer.

5. Prices & Payments

Product prices are displayed on the website and may change from time to time without prior notice. The final price payable will be shown during checkout before order submission.

• All payments must be completed using the available payment methods shown on the website.
• Orders are processed after payment confirmation or according to the selected payment method.
• Nolié is not responsible for bank charges, card fees, currency conversion fees, or payment provider fees.
• If payment is declined, failed, reversed, or suspected to be fraudulent, the order may be cancelled.

6. Delivery & Shipping

Nolié will make reasonable efforts to deliver orders within the estimated delivery timeframe. Delivery times may vary depending on location, courier availability, public holidays, weather conditions, and circumstances outside our control.

• Customers must provide a complete and accurate delivery address.
• Nolié is not responsible for delays caused by incorrect address details or unavailable recipients.
• Delivery fees, where applicable, will be shown before checkout confirmation.
• Risk of loss or damage may transfer to the customer once the order is delivered to the provided address.

7. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are handled according to our Refund & Returns Policy. Customers should review the policy before placing an order.

Products must be returned in their original condition, unused, unworn, unwashed, undamaged, and with all tags, packaging, and accessories where applicable.

• Items that show signs of wear, washing, perfume, makeup, stains, damage, or alteration may not be accepted.
• Items returned without original packaging or tags may be refused.
• Refunds, where approved, will be processed according to the original payment method or available refund method.
• Exchange availability depends on stock availability at the time of request.

For more details, please visit our Refund & Returns Policy.

8. Size Guide & Fit

Nolié provides size information to help customers choose the most suitable size. Size guidance is provided for convenience and does not guarantee a perfect fit for every body type.

• Customers are encouraged to check the size guide before ordering.
• Fit may vary depending on fabric, cut, style, and personal preference.
• Measurements may have minor variations due to production and fabric behavior.
• Customers may contact us for size assistance before purchasing.

Visit our Size Guide for more information.

9. Customer Account

Customers may create an account to manage orders, save details, and access account features. You are responsible for maintaining the confidentiality of your account login details.

• You must provide accurate and updated account information.
• You are responsible for all activity that occurs under your account.
• You must notify us if you suspect unauthorized access to your account.
• Nolié may suspend or restrict account access in case of misuse, suspicious activity, or violation of these terms.

You can access your account here: My Account.

10. Intellectual Property

All content on the Nolié website, including logos, images, product photos, text, graphics, layouts, designs, branding elements, and website content, belongs to Nolié or its content providers unless otherwise stated.

You may not copy, reproduce, edit, distribute, publish, sell, or use any website content for commercial purposes without prior written permission from Nolié.

11. Privacy & Personal Information

Your use of the Nolié website may involve the collection and processing of personal information such as name, contact details, delivery address, order details, and account information.

We handle personal information according to our Privacy Policy. Please review it carefully before using our website or placing an order.

Read our Privacy Policy.

12. Third-Party Services & Links

Our website may include links to third-party platforms, payment gateways, social media pages, delivery services, or external tools.

Nolié is not responsible for the content, policies, security, practices, or services of third-party websites or providers. Your use of third-party services is subject to their own terms and policies.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Nolié shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the website, product purchase, delivery delays, website interruption, or third-party services.

Nothing in these Terms & Conditions excludes any rights that cannot be excluded under applicable consumer protection laws.

14. Changes to These Terms

Nolié may update or modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated date.

Continued use of the website after changes are published means that you accept the updated Terms & Conditions.

15. Governing Law

These Terms & Conditions shall be governed by the applicable laws of the jurisdiction in which Nolié operates, unless otherwise required by mandatory consumer protection laws.

Any disputes shall be handled through the appropriate legal or consumer protection channels available under applicable law.